When I open my map it starts out in the wrong place.
To change the starting view for a map first zoom or pan the map to the desired viewing area. Then select "Map Properties" from the map menu. Then click the "Use current view" button
Can I control who makes changes to my map?
Yes. By default, every new user added to your account can only view the map. You must grant each user edit permission to specific layers before they can add, change, or delete features on that layer. For more about this see the video.
I selected the arrow line style for my sewer layer but many lines point in the wrong direction.
The arrow line style represents all of your lines with an arrow pointing in the direction that the line was originally drawn. To change the direction of a line, click it on the map and then select "reverse poly" from the action menu.
I added a new user but he never got an email with his password.
How much would you charge to map a small system with 500 connections?
Can I create more than one map?
How do I get this on my phone?
Why can't I see the calendar button next to my date field?
How do you reconcile changes made by different people on the same layer?
What if I lose my internet connection before I get a chance to save?
How do I backup my data?
How do I change the diameter for just 50ft of a pipe?
Can I import a Geodatabase?
What kind of tablet do you recommend?
What if someone goes in and deletes everything we have done?
How do I print?
Can I zoom in more?
When using the mouse scroll wheel or pinch zoom technique to zoom in on the map you will reach a point where you can't zoom in any further. This limit is controlled by the resolution of the aerial photography. To override this limit and zoom in even further, use the +/- buttons on the right edge of the display.